Welcome to Aimerce Inc. Aimerce Inc. (“us”, “we”, or “our”) operates the website (https://aimerce.ai/) and associated mobile application(s) (collectively referred to as the “Service”). Our Privacy Policy governs your visit to our website and use of our Service, explaining how we collect, safeguard, and disclose information resulting from your use of our Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Service. Our Terms of Service (“Terms”) govern all use of our Service and together with the Privacy Policy, constitutes your agreement with us (“agreement”).

2.1 Info You Give Directly We collect personal information you provide such as: - Account Info: Your name, username, email address and password when you register. - Profile Info: Information you voluntarily provide in your profile. - Contact Info: If you ask Aimerce to contact you, or sign up for materials or events, we collect your contact details. - Content and data you provide: If you use our Services, we collect and store your content and data. - Customer Support and Professional Services Info: If you contact Aimerce customer support, we collect information about you. 2.2 Info We Collect Automatically - License Info: We collect information about the number of active users, historical user count and similar information. - Services Usage Data: Information about how you use our products. - Website Usage Data: Information about how you interact with our sites. - Cookies and Similar Tracking Technologies: We use cookies to provide functionality and gather information. - Email marketing: We collect data about your interaction with our emails. - Buttons, tools, and content from other companies: We collect data about your use of third-party features. 2.3 Info from Third Parties and Partners We may receive information about you from third parties such as vendors, partners, or affiliates. - Third Party sign-in services: Aimerce allows you to sign up for/into our Services using third-party accounts, such as Meta, Google or Klaviyo.

3.1 Aimerce uses your personal information to: - Create your account and provide Services; - Process payment for your purchases; - Understand and improve our Services; - Conduct user research and development; - Send you information about the Services, advertising, marketing content, promotions, newsletters, surveys; - Respond to your customer support requests; - Improve the security of and troubleshoot our Services; - Enforce the legal terms that govern our Services. 3.2 Who do we share your information with We may share your personal information with: - Managed Accounts and Administrators: If you have an Aimerce account with your corporate email address, we may share your personal information with your company. - Service Providers: Companies who provide services on our behalf. - Partners and Resellers: Third parties who provide sales, consulting, support and technical services. - Affiliated Companies: Companies owned and operated by us. - Law Enforcement: If required in response to a valid subpoena, court order, search warrant, a similar government order, or when we believe disclosure is necessary to comply with our legal obligations. - Merger or Acquisition: We may share your personal information if we are involved in a merger, sale, or acquisition. 3.3 Legal basis for processing your information If you're in the European Economic Area (EEA), United Kingdom, or Switzerland, we collect and process your personal information on the following legal bases: - Performance of a contract: We use your personal information to provide the Services you have subscribed to. - Legitimate Interests: We use your personal information for our interests, such as to improve our products and services. - Consent: We use your personal information, with your consent, for specific purposes.

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Uploaded content may be retained for the duration of your use of the Service, but it will not be actively monitored or used beyond the scope of providing the requested services.

The security of your data is important to us. We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. We may engage third-party service providers to assist us in operating and improving the Service. These service providers may have access to your personal data only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We may disclose your information, including personal data, if required to do so by law or in good faith belief that such disclosure is necessary to: - Comply with a legal obligation. - Protect and defend our rights or property. - Prevent or investigate possible wrongdoing in connection with the Service. - Protect the personal safety of users of the Service or the public. - Facilitate a business transaction, such as a merger, acquisition, or sale of assets. In such cases, we will take steps to ensure the confidentiality of your personal data is maintained.

The Service may contain links to third-party websites or services that are not operated by us. We have no control over the content, privacy policies, or practices of these third-party sites. We recommend reviewing the privacy policies of any third-party sites you visit.

The Aimerce Service is not intended for use by individuals under the age of 18. We do not knowingly collect personally identifiable information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to remove that information from our servers.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on our website and indicating the effective date of the revision. We encourage you to review this Privacy Policy periodically for any updates.

10.1 Third-Party AI Models Utilized We utilize foundational models provided by OpenAI. These AI models assist in various functionalities of our Services to enhance user experience and improve service delivery. 10.2 Data Shared with AI Models We may share the following types of data with these AI models: - Content and Data You Provide: This includes any data or content you upload or promot while using our Services. 10.3 Purpose of Sharing Data with AI Models The data shared with AI models is used to: - Enhance personalized user experiences by tailoring content and recommendations. - Improve user experience in understanding and querying their own data. 10.4 Usage and Impact of Data by AI Models AI models process shared data to: - Provide relevant and personalized service recommendations. - Facilitate efficient and effective data querying. - Enhance overall user experience and satisfaction. 10.5 User Control and Opt-Out Options We value your privacy and are committed to protecting your personal information. Before we share any of your data with third-party AI models, we will obtain your explicit consent. This ensures that you are fully informed about the purpose of data sharing and have control over your personal information. If you wish to opt out of data sharing with third-party AI models, please email us at support@aimerce.ai. 10.6 Ensuring Responsible and Ethical Use We are committed to the responsible and ethical use of data. We: - Implement strict data handling and privacy policies. - Regularly audit our AI model usage. - Ensure compliance with relevant data protection regulations. - Engage in continuous monitoring to uphold ethical standards.

If you have any questions, concerns, or requests regarding this Privacy Policy or the privacy practices of Aimerce, please contact us at support@aimerce.ai.