Refund Policy
Thank you for choosing Aimerce.
Your satisfaction is our top priority.
Your satisfaction is our top priority.
Monthly Billing, Cancellation, and Refund Policies
Aimerce charges and collects in advance for use of the SaaS service. All subscriptions monthly, quarterly and yearly renew automatically on their due renewal date according to date of purchase until officially cancelled in writing. Customers may cancel anytime.
Important: No refunds or credits for partial months of service will be refunded to a customer upon cancellation.
Customers have the ability to upgrade or downgrade their subscription plan for the SaaS services at any time. The chosen method of billing will automatically be charged the new subscription rate on the next billing cycle.
Request Process
Simply reach out to our support team at support@aimerce.ai or chat with our support team on live chat with your order details to initiate a refund.
Refund Timing
Once your refund is approved, it will be processed promptly, with funds returned to your original payment method within 7-14 business days.
We aim to maintain transparency and trust with our customers, so if you have any questions or need assistance, please contact us at support@aimerce.ai.
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