If you're not satisfied with Aimerce products, you can return it within 30 days of purchase for a full refund. After 30-day no obligation refund period, if you stop using our services in between the term, we will not refund you the fees paid by you for the remaining term.

Aimerce charges and collects in advance for use of the SaaS service. All subscriptions monthly, quarterly and yearly renew automatically on their due renewal date according to date of purchase until officially cancelled in writing. Customers may cancel anytime.

Customers have the ability to upgrade or downgrade their subscription plan for the SaaS services at any time. The chosen method of billing will automatically be charged the new subscription rate on the next billing cycle.

Simply reach out to our support team at support@aimerce.ai or chat with our support team on live chat with your order details to initiate a refund.

Once your refund is approved, it will be processed promptly, with funds returned to your original payment method within 7-14 business days. We aim to maintain transparency and trust with our customers, so if you have any questions or need assistance, please contact us at support@aimerce.ai.