
Mod Bikes is an electric bike brand offering high-quality, design-forward e-bikes built for everyday riders.
With a product that sits at a meaningful price point, Mod Bikes attracts customers who research carefully, compare options, and take their time before committing to a purchase.
That longer consideration cycle is a feature of their market but it demands a marketing infrastructure that can keep pace with how their customers actually shop.

For a brand like Mod Bikes, the standard 7-day tracking window is practically useless. Their customers don't browse once and buy the next day they visit multiple times over weeks or even months before making a decision. With conventional pixel tracking, most of those returning visitors were invisible: no browse abandonment emails, no retargeting, no way to nurture prospects through the research phase that defines their category.
The result was a broken funnel. Klaviyo flows were firing for only a fraction of their actual audience. Meta's algorithm was working with incomplete data, making it harder to reach the right buyers and optimize for conversions. And behind the scenes, manually auditing email flows and checking filters, images, links, and logic was time-consuming and easy to get wrong.
Mod Bikes needed a solution that could match the reality of how their customers buy, not the assumptions baked into off-the-shelf tracking tools.

We implemented extended first-party tracking that captures visitor data for a full year, not just 7 days giving Mod Bikes the ability to follow prospects through their entire research journey and reach them at exactly the right moments. Rather than losing a visitor after a week, Mod Bikes can now trigger timely browse abandonment flows, re-engagement sequences, and targeted offers for customers who are still in the consideration phase long after a standard pixel would have forgotten them.
Mod Bikes team has access to our Chrome extension and built-in audit tools, which function like an expert set of eyes running continuous quality checks across their flows catching misconfigured filters, broken links, image issues, and logic errors that are easy to miss in a manual review. The time savings and quality improvements have been significant.
Looking ahead, Mod Bikes is now exploring AI Catalog Enrichment for Google UCP, our newest feature to capitalize on a growing trend they've already noticed firsthand: a meaningful portion of their orders are being sourced directly from ChatGPT. By enriching their product catalog with AI-optimized content structured for Google's Universal Cart Platform, they're positioning themselves to capture even more of this emerging AI-driven shopping behavior.
What started with some initial skepticism became a clear, data-backed result: once the system had enough time to fully collect data, the performance spoke for itself. And throughout, our support team provided knowledgeable, honest guidance, never pushy, always focused on what would actually move the needle for their business.
We implemented extended first-party tracking that captures visitor data for a full year, not just 7 days giving Mod Bikes the ability to follow prospects through their entire research journey and reach them at exactly the right moments. Rather than losing a visitor after a week, Mod Bikes can now trigger timely browse abandonment flows, re-engagement sequences, and targeted offers for customers who are still in the consideration phase long after a standard pixel would have forgotten them.
Mod Bikes team has access to our Chrome extension and built-in audit tools, which function like an expert set of eyes running continuous quality checks across their flows catching misconfigured filters, broken links, image issues, and logic errors that are easy to miss in a manual review. The time savings and quality improvements have been significant.
Looking ahead, Mod Bikes is now exploring AI Catalog Enrichment for Google UCP, our newest feature to capitalize on a growing trend they've already noticed firsthand: a meaningful portion of their orders are being sourced directly from ChatGPT. By enriching their product catalog with AI-optimized content structured for Google's Universal Cart Platform, they're positioning themselves to capture even more of this emerging AI-driven shopping behavior.
What started with some initial skepticism became a clear, data-backed result: once the system had enough time to fully collect data, the performance spoke for itself. And throughout, our support team provided knowledgeable, honest guidance, never pushy, always focused on what would actually move the needle for their business.
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