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  1. Topics
  2. Tracking Concepts
  3. Cross-Device Tracking
Tracking Concepts

Cross-Device Tracking

Learn about cross-device customer journey tracking and identity resolution. Discover server-side benefits and how Aimerce connects multi-device experiences.

Last updated: July 24, 2025Official Documentation

What is Cross-Device Tracking?

Cross-device tracking is the ability to connect and follow customer interactions across multiple devices (smartphones, tablets, desktops) to create a unified view of the customer journey and enable personalized experiences.

Core Challenges:

  • Identity Resolution - Connecting the same user across devices
  • Data Fragmentation - Scattered customer interactions
  • Privacy Compliance - Maintaining consent across devices
  • Attribution Accuracy - Crediting the right touchpoints

Server-Side Solutions:

Server-side cross-device tracking provides better identity resolution through first-party data matching and deterministic linking methods that don't rely on cookies.

How Aimerce Enhances Cross-Device Tracking

Master Cross-Device Tracking with Aimerce's Identity Resolution

Aimerce delivers sophisticated cross-device tracking capabilities that create unified customer profiles and enable seamless multi-device experiences.

Aimerce's Cross-Device Features:

  • Advanced Identity Resolution - Connect users across all devices
  • Real-Time Profile Syncing - Instant data updates across touchpoints
  • Privacy-Compliant Matching - Secure identity linking methods
  • Journey Visualization - Complete view of multi-device paths

With Aimerce, businesses achieve up to 75% more complete customer journeys and 45% improvement in cross-device attribution accuracy.

Improve Your Tracking Concepts with Aimerce

Get accurate, privacy-compliant tracking that goes beyond the limitations of traditional tools.

Learn More About Aimerce

Ready to Enhance Your Cross-Device Tracking with Aimerce?

Get 10-40% more conversion data and better ad performance with server-side tracking that bypasses ad blockers and iOS limitations.

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